• Delivery Conditions

    1. Coventry City Council aims to post all products within 3-5 working days. Please allow at least 5 working days before calling Tel: 024 7622 5616 with your order number.


  • 2. Delivery charges apply to all orders unless otherwise stated. Fees charged based on current Royal Mail postage rates.


  • 3. Coventry City Council does not accept responsibility for products that are lost or stolen.


  • 4. If a refund is required for your purchases the postage paid will not be refunded. A refund will only be given if product(s) are in the same condition as when posted, unless otherwise stated.


  • 5. If a product is sold by a third party through this eShop, then that party's delivery conditions will apply - please read the terms on the product page for more information about delivery of individual products.